Online Operations Course Coordinator

Roles & Responsibilities

 Responsible for Parent's/Students Interaction over Tale calling.
 Responsible for Enrolling students on Online/offline Learning Platforms
 Closing the weekly Expectations and Deliverables of Enrollment to process products.
 Follow-up Leads & maintain proper records for leads generated / tele-calling / other
activities
 Database Management
 Convert the leads assigned to sales over calls.
 Do outbound calls/Inbound Calls and follow up calls on a daily basis with prospective
customers
 Collaborate with team members to achieve better results.
 Hands-on experience with CRM software is a plus.
 .Fast learner and passion for sales.
 Self-motivated with a results-driven approach.

Desired Candidate Profile

 0-5 years of experience in Business Development/similar roles.
 Fresh /B com/BBA/MBA candidates with relevant skills can also apply
 Must be well versed with MS-Office (Specially Word, Excel, Outlook, & PowerPoint), Email
Campaigns (bulk email), CRM Tools, Social Media
 Prior experience of selling IT solutions and services will be added advantage
 Must have ability to organize and manage prospects / leads database
 Focus on growth and scale in every task assigned
 Go-getter, disciplined and paramount adherence to set timelines and result parameters
 Ability to handle multiple tasks at once, without compromise on quality of delivery
 Strong written and spoken communication skills in English

LOCATION : Kochi
M/F : Both
CTC : 2.0 – 3.5 LPA

• Counseling Students and parents about our courses and converting in to admissions
• Interaction with students and parents on routine basis
• Clarifying doubts of students and parents.
• Exceed targets for Sales, referrals in an Individual Contributor role.

Full time

Responsibilities:

Collaborate with departments and faculty to create balanced class schedules.
Assign faculty based on expertise and workload distribution.
Manage academic resources and facilities efficiently.
Generate reports and recommend improvements for streamlined scheduling processes.

Qualifications:

Bachelor's degree (master's preferred) in a relevant field.
Proficiency in scheduling software and strong communication skills.
Understanding of academic program requirements and structures.
Prior experience in academic scheduling or administration is a plus.

Responsibilities:

Team Management: Lead and mentor a team of administrators handling user support, data management, scheduling, and documentation.

Efficient Operations: Collaborate with cross-functional teams to optimize workflows, meet deadlines, and maintain quality standards.

User Experience: Implement best practices for user support, addressing queries, troubleshooting, and enhancing the overall user experience.

Strategy and Growth: Contribute to strategic planning, analyze data, propose improvements, and foster a culture of innovation within the administrative functions.

Qualifications:

Bachelor's degree in related field (Master's preferred).
6+ years in administration, X+ years in leadership.
Strong EdTech industry understanding.
Excellent communication, organization, and problem-solving skills.

Responsibilities:

Manage LMS operations, ensuring efficiency and updates.
Collaborate with experts to organize learning content.
Monitor user activity and generate performance reports.
Provide technical support and troubleshoot issues.
Conduct training sessions for staff.
Stay updated on learning technology trends.

Requirements:

Bachelor's degree in relevant field.
1-2 year LMS experience.
Proficient in LMS administration.
Strong tech skills, organizational, and communication abilities.
Detail-oriented with multitasking capabilities.